Irish City Tours



About Us

History
Award winning family run company operating for over 30 years in Dublin passenger transport & tourism.

Starting as a small one man operation, Dualway has expanded slowly over three decades into a family run transport and sightseeing operation which has been guided by the motto "We care how you get there by going the extra mile".

Dualway started business as a private coach hire company in 1978 expanding into Dublin sightseeing tours in 1994. In 2000 Dualway became a founding member of City Sightseeing, the now global sightseeing brand. By 2002 Dualway purchased one of its main competitors, Guide Friday Ireland Ltd/ Gray Line.

In 2004, Dualway became the first transport/sightseeing operator to participate in Failte Ireland's Service Excellence Programme (Optimus) traditionally a hospitality excellence programme. Since 2004 Dualway has received four Service Excellence Awards from Failte Ireland, recognising its ongoing commitment to customer service excellence. In 2007 The Group was recognised for innovation when it was awarded the Dublin Tourism Business Award in the Tourism/Transport sector for being the first operator to introduce a multilingual tour to Dublin. In July 2010 The Group became the first transport operator or Irish attraction to receive the Optimus Mark of Excellence from Failte Ireland, an award that is linked with the EFQM.

Since 2004 the Group has remained committed to the systematic rejuvenation of its executive coaches and tour vehicles; the provision of state of the art user friendly multilingual technology; ongoing staff training to ensure customer service excellence; and R&D. Looking to the future, Dualway is working towards becoming an employer of choice, a low emissions operator and a Best Practice organisation.

Multi Award Winning Dublin Transport Company
Let Dualway's award winning customer service team organise your executive coach hire needs from Dublin Airport transfers and tailored coach tours around Ireland. Five star executive coach hire from Dublin's leading private transport company.

Contact the Dualway team today
Contact the Dualway team today - for executive coach & mini bus hire, Dublin Airport transfers, luxury cars and corporate limousine transfers, VIP wedding transportation, sightseeing tours of Dublin & debs and hen party limo bus transfers. Choose from high comfort modern double decker buses, to mini bus and coach hire to chic vintage bus transfers - for the ultimate Dublin travel experience. Let Dualway's customer service team, with extensive ground handling and itinerary management experience, provide you with a friendly and professional Dublin travel experience.

Head Office

Dualway Coaches Ltd
Keatings Park, Rathcoole
Co. Dublin, Ireland

City Office

City Sightseeing Desk 2
Tourism Centre, Suffolk Street
Dublin 2, Ireland

How to find us

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